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The Leader in Healthcare Benefits Compliance and Claims Solutions

CXC Solutions Helping Healthcare Benefits Professionals Become Trusted Advisors


At CXC Solutions, we are committed to providing innovative solutions to healthcare benefits professionals - insurance brokers, third-party administrators, consultants, employee benefits attorneys, and HR professionals - in the areas of compliance, claims, and payments.

We offer a comprehensive suite of concierge services and SOC2-compliant DIY software to help benefits professionals become trusted advisors to their clients. Our solutions are tailored to help these professionals reduce operating costs and generate additional revenues while enhancing client retention.


250+

Benefits Professionals Served

25000+

Employers Covered

$1.5 Billion

Claims Processed Annually

"We believe in delivering sustainable business value to benefits professionals through innovative and reliable industry leading products and services."

Sarinder Chhabra, President & CEO

99.7%

Service Quality Delivered

Our Solutions that help elevate you to a Trusted Advisor status with your clients

Do you have any questions?


 
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CLAIMS

We offer data integration software and cost-effective manual services to streamline the areas of Eligibility Management, HRA/FSA Claims Adjudication, Debit Card Substantiation and COBRA Administration for healthcare benefit accounts.

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PAYMENTS

Our hPay solution enables digital wallets and provides configurable multi-channel payment modes such as ACH, Real-Time Push Payments, and Zelle® for disbursement from various accounts to participants and medical providers.

What People Are Saying

  • Laura Holloway
    I've been using CXC for several years now, and I'm still pleasantly surprised and relieved at the ease of the process. They are with me every step of the way (and they make the steps so simple). Highly recommend.
    Laura Holloway
    CitiTurf, LLC
  • Laura May Buhler
    My insurance liaison recommended CXC Solutions and I am so lucky to have found this company. I had a very short window to get the information turned around and uploaded and your company basically held my hand and took care of everything. Since this is my first year having to process these reports I had no direction how to handle this. They really came through for my company and I would recommend them to everyone that needs assistance in this area.
    Laura May Buhler
    Mid-States Tube Corporation
  • Mollie Sandidge
    The CXC Solutions analysts and staff were very helpful and responsive to my many questions. They made an otherwise (over) complicated process as simple and easy as possible.
    Mollie Sandidge
    Moriarty and Associates Consulting Corporation
  • Jennifer Wheeler
    I was pleasantly surprised at the ease of the process. Especially given the fact that we were so late this year in requesting CXC Solutions services.
    Jennifer Wheeler
    Independent Living, Inc.
  • Brenda Bachelor
    CXC was extremely helpful with the entire process. I was unfamiliar and needed extra help and patience from the beginning to completion. Our Analyst was very knowledgeable, professional and patient.
    Brenda Bachelor
    BPB LLC
  • Mariska van Rooden
    My experience with CXC was great. My consultant was very knowledgeable and helpful. They were very organized and made themselves available to answer any questions I had. I would certainly recommend working with them.
    Mariska van Rooden
    Heliox Technology
  • Carrie Combs, Senior Account Manager
    "Our call went great - I love the 'hands on, I'm there for you' feel of the service!"
    Carrie Combs, Senior Account Manager
    OneDigital
  • Raquel Garcia
    My designated analyst is always so helpful. This process can be challenging so thankfully I have someone like CXC available to help.
    Raquel Garcia
    Seven Oaks Women's Center
  • Kathy Martin
    Our CXC Analyst was very professional and patient with me. She took the time to explain concepts when I had questions and helped to keep me on track.
    Kathy Martin
    Valcom
  • CXC Solutions|Magnolia 2
    “You guys helped us out in a crunch! You were attentive and considerate. Thank you!”
    Kim Sloan
    Magnolia
  • CXC Solutions|LevelUp Square
    My experience with CXC was fantastic. Very timely in their responses and answered all the questions I had. Really enjoyed working with them.
    Javier Agosto
    LevelUp Square
  • CXC Solutions|Apollo Technology Group
    Our CXC Analyst was knowledgeable, helpful to my company's unique situation and completed this project in very little time at all.
    Eva M. Lindstedt-Wallin
    Apollo Technology Group
  • CXC Solutions|Harrison Memorial Hospital
    CXC has been very helpful with our ACA reporting for the past several years. My CXC Analyst is always responsive and polite. I'm glad to have worked with the same analyst over the years.
    Crystle Arnold
    Harrison Memorial Hospital
  • CXC Solutions|Innospec
    Our analyst was extremely patient and understanding. They helped us ensure all the data that was being sent in was 100% accurate so our testing would also be accurate.
    Kenzie Dale
    Innospec
  • CXC Solutions|Project Resources Group
    This was the first time we used CXC for our non-discrimination testing. Our analyst was amazing and worked closely with me to make sure the data was accurate and complete. They checked in timely, and the results came quickly. They did a great job reviewing the report with me and I really appreciate the service! Thank you!
    Cynthia Tauer
    Project Resources Group
  • CXC Solutions|Georgetown University
    “When engaging CXC the whole process was smooth, and it was really detailed along with all the file specifications. We didn't really have any questions - we just passed the required documents along to IT and once completed CXC had the results back to us in a couple of weeks. The report was really detailed and specific with the information listed.”
    Maura Gilsenan, Director of Health Plans
    Georgetown University
  • CXC Solutions|Unified School District 416
    “It was very easy to switch to CXC. Our incredible analyst walked us through the format, and all I had to do was send the data - it was wonderful. You gave us more guidance than we have ever received in the past, and the transition was seamless. I always feel confident in anything you guys submit for us.”
    Lisa Kasper, Director of Human Resources
    Unified School District 416
  • CXC Solutions|Renewal by Andersen of Las Vegas
    “I am very confident that the analysts at CXC are masters of their craft. We came through the first year and it all was completed in a timely manner while avoiding any IRS penalties, which is really important to me.”
    Carmen Thomson, Bookkeeper
    Renewal by Andersen of Las Vegas
  • CXC Solutions|HUB Group
    “I have not worked with another vendor like you throughout my 35 years in benefits. CXC walks alongside us through the whole process. We don't feel alone or left in the dust, but rather we feel like true partners in the ACA filing process.”
    Susan Nagy, Director of Employee Benefits
    HUB Group
  • CXC Solutions|City of Carrollton
    “We definitely will continue to utilize CXC's service. We have had our own lessons learned from this year - definitely use CXC's printing service!”
    Laura Li, HRIS Admin
    City of Carrollton
  • CXC Solutions|Millbrook Support
    “The CXC analyst was very knowledgeable, assessed our situation and knew immediately how we needed to file. She was very attentive, and their response time was seamless. I would highly recommend CXC.”
    Jeanette Lanksbury
    Millbrook Support
  • CXC Solutions|Ricci’s Landscape Management, Inc.
    “I was very happy with the ACA services CXC provided. I was new to my position, and they really helped me out and I got the reports in a timely manner.”
    Stephanie Vanderhere, Controller
    Ricci’s Landscape Management, Inc.
  • CXC Solutions|Magnolia
    "The CXC analyst was thoughtful, helpful, informative and a resource. They tackled our ACA Reporting like a CHAMP! Very happy with the work they did.”
    Ashley Polidore, HR Generalist
    Magnolia
  • CXC Solutions|The City of Grand Prairie
    “The CXC Solutions team always delivers timely and efficient service to the City of Grand Prairie for our annual ACA filing and reporting.”
    Michon Winn, HR Advisor – Benefits & Risk
    The City of Grand Prairie
  • CXC Solutions|Lamoille Home Health & Hospice
    “We have had great luck with our analyst at CXC, they are on top of everything and very quick to return our emails or calls. Very thorough!”
    Danielle Mears, Human Resources Generalist
    Lamoille Home Health & Hospice
  • CXC Solutions|Saz’s Hospitality Group
    “We have worked with our CXC analyst in this capacity for several years. They're always friendly and informative and completes our work on schedule. Our partnership with CXC is a really valuable service to our organization.”
    Kellie Commons, Chief Progress Officer
    Saz’s Hospitality Group
  • CXC Solutions|Earls
    “This is my first time working alongside the team at CXC. They were very helpful and know exactly what they’re doing. Looking forward to working with them in the following years!’
    Gloria Sinainos
    Earls
  • CXC Solutions|Le Bilboquet
    “CXC was able to take our complicated case very last minute. Our specialist went above and beyond to make sure ACA filling experience is seamless. A++++”
    Katia Yuryev
    Le Bilboquet
  • CXC Solutions|Apollo Technology Group
    “CXC Solutions made the whole process of our 2021 ACA reporting so easy and smooth.”
    Celeste Lobeck, HR & Admin. Generalist
    Apollo Technology Group
  • CXC Solutions|City of Garland
    “Similar to previous years, CXC Solutions provided excellent support and assistance with the 2021 ACA Reporting. Their team is very knowledgeable and customer service oriented.”
    Tal Cahani, Sr Project Management Analyst
    City of Garland

Frequently Asked Questions

What is the Claims-X-Change (CXC) Network?
The Claims-X-Change (CXC) Network refers to the interconnected ecosystem CXC Solutions facilitates. This enables efficient exchange and management of claims, compliance data, and payments within the healthcare benefits sector. This network is integral to the streamlined services and solutions offered.
What services do you offer?
We offer a comprehensive suite of concierge services and SOC2-compliant DIY software designed to support healthcare benefits professionals. Our services include: White-glove services and HIPAA-secure software Providing data integration software and manual services Enabling digital wallets and offering configurable multi-channel payment modes
How do you ensure service quality?
At CXC, we pride ourselves on delivering a 99.7% service quality rate, as stated by our President & CEO, Sarinder Chhabra. This high level of service quality is achieved through our commitment to sustainable business value, innovation, reliability, and the use of industry-leading products and services tailored to the needs of benefits professionals.
Who can benefit from our services?
Healthcare benefits professionals such as insurance brokers, third-party administrators, consultants, employee benefits attorneys, and HR professionals can significantly benefit from our solutions. Our services are tailored to meet the unique needs of these professionals, enabling them to provide better support and advice to their clients.
How can I become a trusted advisor to my clients?
By leveraging our comprehensive suite of services and software, benefits professionals are equipped with the tools and support necessary to advise their clients effectively. Our compliance, claims, and payment solutions help reduce operating costs generate additional revenue, and enhance client retention. Speak to our experts now to get started.
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